Privacy Policy

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Effective Date: 15th of July, 2024

Cliffside Builders ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.cliffsidebuilders.com] ("Website") and interact with our services. By using our Website, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect and process the following data about you:

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a. Information You Provide to Us

• Contact Information: Name, email address, phone number, and mailing address.

• Project Details: Information related to your building projects, such as property details and project requirements.

• Communication: Records of correspondence with us, including inquiries and feedback.

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b. Information We Collect Automatically

• Usage Data: Information about how you use our Website, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

• Cookies: We use cookies to enhance your experience on our Website. For more information, please see our [Cookie Policy].

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2. How We Use Your Information

We use your personal data to:

• Provide and improve our services.

• Respond to your inquiries and requests.

• Manage your projects and deliver our services.

• Communicate with you about our services, updates, and promotions.

• Analyze Website usage and enhance user experience.

• Comply with legal obligations and resolve disputes.

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3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contract with you or to take steps at your request before entering into a contract.

• Legitimate Interests: To improve our services, manage our business, and communicate with you effectively.

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.

• Legal Compliance: To comply with our legal obligations.

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4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data with:

• Service Providers: Third-party vendors who provide services on our behalf, such as hosting, analytics, and marketing.

• Legal Authorities: To comply with legal obligations, respond to legal requests, or protect our rights and safety.

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5. International Data Transfers

As we are based in the UK, your personal data may be transferred to and processed in other countries, including countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in such cases.

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6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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7. Your Rights

Under GDPR, you have the right to:

• Access your personal data.

• Rectify inaccurate or incomplete data.

• Erase your personal data (right to be forgotten).

• Restrict processing of your data.

• Data portability.

• Object to processing.

• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us at [contact@cliffsidebuilders.co.uk].

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8. Retention of Your Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back periodically for updates.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cliffside Builders
Email: [contact@cliffsidebuilders.co.uk]
Address: 18 Dallington Road, BN3 5HS, UK

Cookie Policy

Effective Date: 15th of July, 2024

Cliffside Builders ("we", "our", "us") uses cookies on our Website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

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What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help us enhance your experience by remembering your preferences and visits.

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Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly.

• Analytics Cookies: Help us understand how you use our Website and improve it.

• Marketing Cookies: Used to track visitors across websites to display relevant ads.

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Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website.

For more information on how we use cookies, please contact us at [contact@cliffsidebuilders.co.uk].